tuBEAT

Data deletion

Applies to tuBEAT (com.kurtsoft.tubeat) on Android · Effective 30 August 2026

Start here. tuBEAT has no account, so there is no profile to close and no login to revoke. Almost everything the app knows about you lives on your own phone, and uninstalling removes it. The only data held elsewhere is crash reports and anonymous usage events — and you can ask us to delete those.

1. What is on your phone (you delete this yourself)

Your library, playlists, settings, listening history and any lyrics you edited are stored in the app's own storage on the device. To remove them:

  1. Open Android Settings → Apps → tuBEAT → Storage and tap Clear storage, which resets the app to a fresh install; or
  2. Uninstall tuBEAT, which removes the app's storage entirely.

Your music and video files are not touched by either step — they were never the app's to delete. Playlists that were written to your shared storage as .m3u8 files also remain, because they are your files; delete them with any file manager if you want them gone.

2. What is held off the phone (we delete this on request)

Two categories, and nothing else:

DataWhere it isDeleted on request
Crash reports and diagnostics Google Firebase Crashlytics Yes
Anonymous in-app events, device and app info Google Analytics for Firebase Yes
Your name, email, phone, contacts, photos, location Never collected, so there is nothing to delete

These records are not linked to a name or an email address. They carry a random, resettable installation identifier, which is how a specific device's records can be found and removed.

3. How to request deletion

  1. Email destek@kurtsoft.com.tr with the subject “tuBEAT data deletion”.
  2. Tell us the phone model and Android version, and roughly when you used the app. That is usually enough to locate the records.
  3. We reply to confirm, and delete the matching records within 30 days.

We do not ask you to create an account, verify an identity or install anything in order to make this request. If we cannot locate records matching your description, we will say so plainly rather than claim a deletion we did not perform.

4. Automatic deletion

Even without a request, these records do not live forever: crash reports are retained by Crashlytics for a limited period and then removed automatically, and analytics events are deleted at the end of the retention period configured in Google Analytics.

5. Contact

Kurtsoft Yazılım ve Teknoloji A.Ş. · Antalya, Türkiye · destek@kurtsoft.com.tr